Shipping Policy

At Vita Forno Pizza Ovens, our goal is to deliver a seamless and reliable shopping experience. Please review the details below to better understand how we handle shipping and delivery.

Our Commitment

We believe in complete transparency throughout the shipping process. From order confirmation to delivery, you will receive updates so you always know where your order stands.

1. Order Processing

Orders are typically prepared within 3–5 business days (Monday to Friday, excluding holidays).

Once your order has been processed, you will receive a confirmation email that includes your tracking details.

2. Shipping Rates & Methods

Shipping is free across the United States and Canada.
For international orders, a flat shipping fee of $1,999 applies.
We partner with reliable carriers to ensure your order is delivered securely and efficiently.

3. Delivery Timeframes

Processing Time: 3–5 business days
Shipping Time: 7–15 business days
Estimated Total Delivery: 10–20 business days

Orders placed before 5:00 PM EST are processed the same day. Orders submitted after this time will be handled on the next business day.

4. Changing Your Shipping Address

If you need to update your delivery address, please reach out to our support team as soon as possible:

Email: sales@vitafornopizzaovens.com
Phone: +1 (418) 717-0912

We will make every effort to accommodate your request, but changes may not be possible once processing has begun.

5. Order Cancellations

You may cancel your order before it has entered processing.

To request a cancellation, contact our customer service team promptly using the details above.

6. Customer Support

If you have any questions about your order or our shipping policy, feel free to contact us:

Email: sales@vitafornopizzaovens.com
Phone: +1 (418) 717-0912
Hours: Monday to Friday, 9:00 AM – 5:00 PM EST

Thank you for choosing Vita Forno Pizza Ovens. We value your trust and are committed to ensuring your satisfaction with every purchase.

Please note: This policy may be updated at any time without prior notice. We recommend reviewing it periodically for any changes.