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Frequently Asked Questions
Find answers to the most common questions about our products and services.
All sales are final for non-defective products. If your item arrives defective or damaged, contact us within 7 days for repair, replacement, or refund. Claims may require photos and proof of purchase.
Refunds can take up to 30 days to get processed.
For or pizza ovens, US lead time is typically 10–20 business days. You will receive a tracking number so you can monitor its progress in real time. For a complete shipping estimate, contact us at sales@vitafornopizzaovens.com
*This timeframe can vary depending on your specific location, carrier availability, and unforeseen delays.
We do offer international shipping at the price of $1,999. Contact us directly at sales@vitafornopizzaovens.com at +1 (418) 717-0912 for more information on international deliveries..
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.
Yes. Select sauna models and cold plunge products can be customized based on design, finish, or features. For tailored options, please contact us directly and request a quote.